Ucleany, operated by KUAL S.R.L. in Italy (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information of users (“you”) of our website and mobile application.

 

1. Information We Collect

We may collect the following types of personal information when you use our services:

a. Personal Identifiable Information: Full name, phone number, email, address, payment info.

b. Service Usage Information: Booking details, location data, communication logs.

c. Technical Data: IP address, device/browser info, usage behavior.

 

2. How We Use Your Information

To provide and manage services, process payments, improve experience, send updates, and comply with laws.

 

3. Sharing Your Information

Shared only with service providers, payment gateways, logistics partners, IT support, and legal authorities when required.

 

4. Cookies and Tracking

Cookies are used for analytics and functionality. You may disable them in your browser settings.

 

5. Data Retention

We retain data as long as necessary for service delivery, legal compliance, and dispute resolution.

 

6. Your Rights

You have the right to access, correct, delete, or object to processing your data. Contact: privacy@ucleany.com

 

7. Data Security

We implement security measures to protect your data from unauthorized access or misuse.

 

8. Children’s Privacy

We do not knowingly collect data from children under 16. Such data will be deleted upon discovery.

 

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on www.ucleany.com/privacy

 

10. Contact Us

Email: privacy@ucleany.com – Address: KUAL S.R.L., Via delle Montagne Rocciose 31, 00144 Roma, Italy